Mark Hammelman

• Engaged customers to identify needs and recommend appropriate products.
• Demonstrated product features and benefits to enhance customer understanding.
• Assisted in inventory management, ensuring optimal stock levels and product availability.
• Collaborated with team members to create promotional displays that attracted customer attention.
• Provided exceptional service, resolving customer inquiries and complaints efficiently.

• Developed marketing strategies to enhance brand visibility and attract new clients.
• Managed client relationships, ensuring high satisfaction and retention rates.
• Conducted market research to identify emerging trends and opportunities for growth.
• Oversaw financial planning, budgeting, and resource allocation for agency projects.

Managed automotive sales and finance departments.

• Oversaw daily operations, ensuring alignment with organizational goals and efficiency standards.
• Developed and implemented process improvements to enhance team productivity and service quality.
• Mentored junior staff, fostering skill development and promoting a collaborative work environment.
• Analyzed performance metrics to drive strategic decisions and optimize resource allocation.

• Operated and maintained various technical equipment, ensuring optimal functionality and safety compliance.
• Diagnosed and repaired equipment malfunctions, reducing downtime and enhancing operational efficiency.
• Collaborated with team members to streamline workflows, improving overall productivity in service delivery.
• Trained junior technicians on equipment handling and safety protocols, fostering a culture of knowledge sharing.
• Implemented preventive maintenance schedules, minimizing unexpected failures and prolonging equipment lifespan.