Mark Hass
Traverse City,MI
Summary
Dynamic branch manager with extensive experience in managing daily operations and driving performance across rental locations. Skilled in team development, financial oversight, and strategic planning, contributing to increased market share and enhanced customer satisfaction.
Overview
7
7
years of professional experience
Work History
Selling Branch Manager
Penske Truck Leasing
Traverse City, MI
08.2024 - Current
- Directed daily branch operations to enhance efficiency in rental processes and ensure high-quality vehicle maintenance.
- Led service manager to coordinate maintenance schedules for vehicles, ensuring compliance with safety standards and regulations.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Analyzed profit and loss data to identify trends and optimize financial performance.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Responsible for new business development. Delivered customized leasing proposals that effectively addressed client needs and preferences.
Assistant District Rental Manager
Penske Truck Leasing
Grand Rapids, MI
05.2023 - 08.2024
- Directed rental operations across 11 branches in Michigan, managing a team of 5 branch rental managers.
- Managed district rental fleet operations, ensuring optimal vehicle availability and maintenance.
- Collaborated with sales teams to identify opportunities for expanding market share within the district.
- Collaborated with area/region management to develop strategic growth plans for the district's expansion efforts.
- Conducted regular performance reviews for employees, identifying opportunities for professional development and growth within the company.
- Developed and implemented effective inventory management strategies to enhance operational efficiency.
Branch Rental Manager
Penske Truck Leasing
Saginaw, MI
02.2021 - 05.2023
- Oversaw daily branch operations to ensure optimal rental processes and customer satisfaction.
- Directed and mentored a team of four associates in management trainee program across two branches in Saginaw and Traverse City.
- Led performance reviews to assess employee contributions, encouraging professional development within the team.
- Optimized fleet utilization to maximize revenue generation and minimize operational costs.
- Developed strong relationships with local businesses to secure long-term contracts and increase repeat business.
Diesel Service Techncian
Cummins
Saginaw, MI
12.2018 - 10.2020
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted preventative maintenance on equipment to minimize downtime and enhance service quality.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Utilized diagnostic tools and software to identify faults and streamline repair processes.
Education
Bachelor of Arts - Business Administration
Baker College
Owosso, MI12-2020
Associate of Applied Science - Diesel Service Technology
The Auto Diesel Institute of Michigan
Owosso, MI12-2018
Timeline
Selling Branch Manager
Penske Truck Leasing
08.2024 - Current
Assistant District Rental Manager
Penske Truck Leasing
05.2023 - 08.2024
Branch Rental Manager
Penske Truck Leasing
02.2021 - 05.2023
Diesel Service Techncian
Cummins
12.2018 - 10.2020
Bachelor of Arts - Business Administration
Baker College
Associate of Applied Science - Diesel Service Technology
The Auto Diesel Institute of Michigan