Mark Mathews
Yukon
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Shift Lead
Love's Travel Stop 203
Oklahoma City
01.2026 - Current
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked shelves as needed.
- Provided excellent customer service and resolved guest inquiries efficiently.
Operations Manager
Love's Country Store 88
Yukon
01.2025 - 10.2025
- Managed daily operations of retail store to ensure efficient service delivery.
- Oversaw inventory management and maintained optimal stock levels for products.
- Trained staff on company policies, customer service standards, and safety procedures.
Assistant Manager
Love's Country Store
Miami
08.2024 - 01.2025
- Assisted in managing daily store operations and staff schedules.
- Developed and maintained strong customer relationships for service excellence.
- Trained new employees on store policies and procedures.
Purchasing Manager
Skirvin Hilton Hotel
Oklahoma City
07.2016 - 03.2019
- Managed supplier relationships to ensure timely delivery of goods.
- Coordinated purchasing activities with hotel departments to meet operational needs.
- Analyzed vendor proposals to select cost-effective purchasing options.
- Developed and maintained inventory tracking systems for efficient stock management.
- Reviewed purchase orders for accuracy and compliance with hotel standards.
Operations Manager
Love's Country Store 095
Chickasha
06.2015 - 07.2016
- Managed daily operations of retail store to ensure efficient service delivery.
- Oversaw inventory management and maintained optimal stock levels for products.
- Trained staff on company policies, customer service standards, and safety procedures.
Education
Master of Science - Psychology
University of Phoenix
Oklahoma City, Oklahoma 05.2014 - 05.2017
Bachelor of Arts - Social Work
Pittsburg State University
Pittsburg, KS 06.2005 - 05.2008
Skills
- Inventory management
- Staff supervision
- Customer service
- Operations oversight
Timeline
Shift Lead
Love's Travel Stop 203
01.2026 - Current
Operations Manager
Love's Country Store 88
01.2025 - 10.2025
Assistant Manager
Love's Country Store
08.2024 - 01.2025
Purchasing Manager
Skirvin Hilton Hotel
07.2016 - 03.2019
Operations Manager
Love's Country Store 095
06.2015 - 07.2016
Master of Science - Psychology
University of Phoenix
05.2014 - 05.2017
Bachelor of Arts - Social Work
Pittsburg State University
06.2005 - 05.2008