Mark Meador

General Manager

Longboat Key Casa del Mar, Inc.

Longboat Key, FL

09.1985 - 06.2025

Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Developed marketing strategies designed to increase brand awareness within target markets.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Built and maintained loyal, long-term customer relationships through effective account management.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Implemented successful business strategies to increase revenue and target new markets.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.