Mark Miller
Tyler,TX
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Bed Bath & Beyond
Tyler , Tx
01.2010 - 09.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Merchandising Seasonal sets for every season. Displays and features for current trends in the seasonal.
Education
Stephen F Austin State University
Nacogdoches, TXSkills
- Business Leadership
- Focus and Follow-Through
- Work Planning and Prioritization
- Records Organization and Management
- Strategic Merchandising
- Sales Promotion
- Shift Scheduling
- Sales Tracking
- Department Oversight
- Performance Monitoring and Evaluation
- Inventory Control
- Store Opening and Closing
- Marketing and Promotions
- Time Management
- Store Organization
- Stock Rotation
- Attention to Detail
- Customer Service
- Complaint Resolution
- Shrink Minimization
- Stock Management
- Money Handling
- Theft Reduction
- Retail Effectiveness
- Order Management
- Merchandise Stocking and Replenishing
- Leadership
Timeline
Assistant Store Manager
Bed Bath & Beyond
01.2010 - 09.2022
Stephen F Austin State University