Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Nichols

Chicago,IL

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

13
13
years of professional experience

Work History

Store Manager

Serv-U-Success
10.2011 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Proviso East
Maywood, IL

Skills

  • Store operations
  • Training and mentoring
  • Team leadership and coaching
  • Team motivation

Timeline

Store Manager

Serv-U-Success
10.2011 - Current

Proviso East
Mark Nichols