Mark Nowicki
El Cajon,CA
Summary
Before I started working with Keisel Guitars as a guitar builder I had years of sales experience. From passing out flyers and taking incoming calls to making cold calls originating Mortgage loans. I have also bought sales leads for my Pre-Paid Legal business and had much success. Working with Dial America as a telemarketer I primarily sold Time Life Books and was usually top producer on the sales floor.
Overview
2024
2024
years of professional experience
Work History
Telemarketer
Dial America
San Diego, CA
- Completed daily cold calling selling different products
- Achieved significant improvements in customer retention through persuasive explanation of product value.
Self Employed Sales
Pre-paid Legal Services Inc.
San Diego, CA
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Telemarketer
2nd Mortgage Company
San Diego, CA
- Qualified leads and set up customer appointments for outside sales team.
- Asked pertinent questions to understand customer requirements.
- Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
- Handled objections skillfully, guiding potential customers towards informed decisions about products or services offered.
Guitar Maker
Keisel Guitars
Escondido, CA
11.2008 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Rancho Bernardo High School
San Diego CA05-1998
Skills
- Customer service
- Email and telephone etiquette
- Customer engagement
- Outbound calling
- Relationship building
- MS office
- Script reading
- Upselling and cross selling
Timeline
Guitar Maker
Keisel Guitars
11.2008 - 11.2023
Telemarketer
Dial America
Self Employed Sales
Pre-paid Legal Services Inc.
Telemarketer
2nd Mortgage Company
High School Diploma -
Rancho Bernardo High School