Mark Schad
Ocala,FL
Summary
Dynamic property manager with a proven track record at Gerard Enterprises, excelling in tenant relations and property inspections. Adept at enhancing customer satisfaction and driving operational efficiency. Skilled in payment collection and fostering positive communication, I effectively resolved disputes while ensuring safety and compliance, contributing to a harmonious living environment.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Property Manager
Gerard Enterprises
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
President
RaeCo Of Ocala, Inc.
02.1988 - 01.2010
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Education
Associate of Arts -
Rochester Community And Technical College
Rochester, MN06-1973
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Certification
State Certified Class A Geneal Contractor License
State Certified Roofing Contractor License
Stated Certified Home Inspector License
Real Estate License
Timeline
Property Manager
Gerard Enterprises
01.2022 - Current
President
RaeCo Of Ocala, Inc.
02.1988 - 01.2010
Associate of Arts -
Rochester Community And Technical College
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