Markell Thomas
Iowa City,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tax Preparer
Jackson Hewitt
Iowa City, IA
12.2023 - 04.2024
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
- Analyzed financial information such as income statements and balance sheets to calculate tax liability.
Medical Scribe
ScribeAmerica
Remote
06.2023 - Current
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Maintained confidentiality of all patient information according to HIPAA regulations.
Care giver and personal account broker
Veridian cco
Iowa City, IA
05.2014 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
customer service Representative
general dynamics information technology
Coralville, IA
09.2014 - 09.2016
- Reviewed Medicare claims to ensure accuracy and compliance with regulations.
- Provided customer service support for clients seeking information about Medicare coverage.
- Researched complex cases and identified solutions to resolve them quickly and accurately.
- Processed appeals submitted by customers regarding denied or reduced benefits under their Medicare plan.
Education
Bachelor of Science - Accounting
University of Phoenix-Online Campus
12-2023
Skills
- Customer service
- Quickbooks certified
- Care Giver
- Home Health
- Mother and baby sitter
- Personal Care
- Home Care
- Administrative Assistant
- Direct Care
- Budgeting
- Tax Experience
- General Ledger Reconciliation
- Software troubleshooting
- Mac OS
- Bank Reconciliation
- Account Reconciliation
- Financial Statement Preparation
- Accounts Receivable
- Accounts Payable
- Office Management
- Computer Networking
- Desktop Support
- Communication skills
- Time management
- Typing
- Tax accounting
- Accounting
- Research
- Financial Report Writing
- Financial Analysis
- IOS
- Customer support
- Windows
- Medical terminology
- HIPAA
- Journal Entries
- Microsoft Dynamics GP
- GAAP
- Technical Support
- SOX
Certification
- QuickBooks
- Mandatory reporting child and dependant adult
- Jackson Hewitt tax preparer
- Food Handler Certification
Timeline
Tax Preparer
Jackson Hewitt
12.2023 - 04.2024
Medical Scribe
ScribeAmerica
06.2023 - Current
customer service Representative
general dynamics information technology
09.2014 - 09.2016
Care giver and personal account broker
Veridian cco
05.2014 - Current
Bachelor of Science - Accounting
University of Phoenix-Online Campus