MARKUS G. BRYANT
Peachtree City,GA
Summary
Seeking a Manager position in a well-established company that offers the opportunity for career advancement. Knowledgeable Sales Manager skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
27
27
years of professional experience
Work History
New and Used Sales Manager
HENNESSY MAZDA BUICK GMC
Morrow, GA
09.2019 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Located merchandise across various stores to address customer needs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Instrumental in achieving corporate and manufacturers objectives
- Assist in hiring, managing, and training 30+ sales associates
- Conduct EMI (Early Manager Involvement) greetings with clients to ensure a great experience
- Strategically pencil and structure deals to maintain dealer profitability
- Manage and review used car inventory using V-Auto
- Appraise and evaluate incoming trades and acquisitions
- Ensured all areas of the Sales Department remained compliant according to company, local, state,
and federal laws - Effectively communicate with each sales opportunity on a daily bases in person, by phone, or by email
to help maximize our chances of success. - Diligently ensure accurate & current descriptions, pricing & photos for all vehicles sold online.
Internet Manager
Hennessy Mazda Buick GMC
01.2009 - Current
Plaza Motors of Land Rover Lexus Audi
01.2007 - 01.2009
Salesman
Merollis Chevrolet
01.2005 - 01.2007
Store Manager
Rent A Car
01.2002 - 01.2005
Machine Operator
General Tire
01.1998 - 01.2002
Youth Care Worker
Hoylton Youth and Family Services
01.1998 - 01.2000
Grounds Engineer
St. Mary's Hospital
01.1997 - 01.1998
Education
Skills
- Test Drives
- Issue Resolution
- Pre-Owned Vehicles
- Explaining Service Options
- Goal Setting
- Calculating Prices
- Customer Relationship Management
- Lead Follow up
- Upselling Strategies
- Product Demonstrations
- Customer Service
- Appointment Scheduling
- Negotiations Strength
- Staff Training
- Purchasing
- Used Cars Familiarity
Relevant Skills And Accomplishments
Proven ability to build a client base and promote products and services, Supervised up to six employees on all work assignments, Hennessy salesman of the year 7 years straight, Mazda of North America Employee of the year 4 years straight, Maintaining perfect CSI 4 years straight, Sold 254 Mazda's in 2013 Mazda Gold Cup Award, Sold 223 New Mazda's in 2014 Mazda Gold Cup Award, Sold 215 New Mazda's in 2015 Mazda Silver Cup Award, Mazda testing and training meet for 8 years, Handled hiring/firing procedures, promotions, training and all staff concerns, Accurately completed daily paperwork and monthly profit/loss logs, Creatively designed and set up displays of new products, Met sales goals and created new sales and marketing programs to maintain those goals, Skilled in assisting customers with purchases and location of products, while contributing to the success of the company, Evaluated and diagnosed customer concerns and complaints in order to solve problems efficiently, Communicate with customers over the phone and in person, Maintain composure and tact, while empathizing with customer needs in high stress situations, Received merchandise and determined the condition of goods, Assigned item numbers to all new merchandise, Checked item numbers on merchandise on a weekly basis, Determined depreciation of used merchandise and appropriately priced items
Highlights Of Qualifications
- 20 years of Sales Experience
- 18 years of Management
- Assisting Managers and GM's with Data Reports from VinConnect, Auto Vendors, regarding leads
- Assisting Managers and GM's with dealer-trades
- Perfect CS1 for the North American Mazda
- Mazda Certified for 13 years
- Outgoing individual with the ability to sell services and products
- Accustomed to developing and managing multiple projects in a fast paced environment
- Working knowledge of Windows XP/ME and Microsoft Office
- Proven leadership ability, able to effectively motivate others for the achievement goals
- Exceptional communication skills, having dealt with a diversity of staff, customers and managers
- Practical Spanish language skills
References
Ronnie Nesbette Generals Sales Manger 904-382-3333
Nick Moavero Co-Owner Operator Volkswagen 678-592-9986
Kevin Puddy Fiance Manager 404-693-4946
Paul Favorite, General Manger at Hennessy Mazda Buick GMC, 678-612-4787
Brad Salez, General Sales Manager at Hennessy Mazda Buick GMC, 678-409-7942,
Timeline
New and Used Sales Manager
HENNESSY MAZDA BUICK GMC
09.2019 - Current
Internet Manager
Hennessy Mazda Buick GMC
01.2009 - Current
Plaza Motors of Land Rover Lexus Audi
01.2007 - 01.2009
Salesman
Merollis Chevrolet
01.2005 - 01.2007
Store Manager
Rent A Car
01.2002 - 01.2005
Machine Operator
General Tire
01.1998 - 01.2002
Youth Care Worker
Hoylton Youth and Family Services
01.1998 - 01.2000
Grounds Engineer
St. Mary's Hospital
01.1997 - 01.1998