Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Marlana Corson

Medford,OR

Summary

Results-driven professional with extensive experience in planning and problem-solving, committed to optimizing resource utilization for scalable operations. Proven track record of enhancing bottom-line profitability through strategic initiatives. Strong organizational skills complemented by effective leadership and relationship-building abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Burger King
Medford, OR
11.2023 - 01.2025
  • In my role as a General Manager at Burger King, I am responsible for overseeing the restaurant's operations
  • This includes managing the staff, ensuring customer satisfaction, and maximizing profitability
  • My duties involve strategic planning, staff management, P&L management, inventory control, and ensuring compliance with food safety and cleanliness standards
  • I lead a team to provide exceptional customer service and maintain high-quality dining experiences for our guests

Catering Manager

Panera Bread
Medford, OR
05.2023 - 10.2023
  • As a catering manager at Panera Bread, I oversaw all aspects of the catering business, including managing orders, coordinating deliveries, and ensuring customer satisfaction
  • I work closely with clients to understand their specific needs and provide customized catering solutions for a variety of events
  • Additionally, I lead a team of dedicated staff members to execute seamless and professional catering services, while maintaining high standards of quality and food safety
  • My goal was to exceed customer expectations and create memorable catering experiences that reflect the excellence of Panera Bread

Swing Manager

McDonalds
Medford, OR
05.2022 - 04.2023
  • Run a smooth shift by managing food safety, ensuring all food products are at the right temperature and safe to serve guests
  • Delegate tasks to the crew, including cleaning, assisting guests, and positioning them to work efficiently

Drive Thru Manager

McDonalds
Medford, OR
02.2019 - 05.2022
  • As a Drive Thru Manager at McDonald's, I was responsible for overseeing the daily operations of the drive-thru, ensuring excellent customer service, and maintaining a smooth and efficient workflow
  • I managed a team of employees, delegated tasks, and ensured that all safety and sanitation procedures were followed
  • Additionally, I handled customer inquiries and resolved any issues to provide a positive dining experience
  • My role also involved inventory management, financial responsibilities, and collaborating with other managers to uphold the high standards of the McDonald's brand

Education

High School Diploma -

South Medford High School
Medford, OR
06-2018

Skills

  • Sales
  • Training and development
  • Team oversight
  • Team player
  • Supervision and training
  • Customer relationship management
  • Organizational development
  • Staff training and development
  • Verbal and written communication
  • Vendor relationships
  • Employee scheduling

Certification

  • ServSafe Certification
  • Drivers License

Timeline

General Manager

Burger King
11.2023 - 01.2025

Catering Manager

Panera Bread
05.2023 - 10.2023

Swing Manager

McDonalds
05.2022 - 04.2023

Drive Thru Manager

McDonalds
02.2019 - 05.2022

High School Diploma -

South Medford High School

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Marlana Corson