Marlene Gonzalez
Orlando,FL
Summary
Confident individual with strong communication, teamwork, and problem-solving strengths. Brings reliability and positivity to new challenges. Eager to support team goals and contribute to workplace success.
Overview
2
2
years of professional experience
Work History
Front Desk Clerk
Walgreens
Orlando, FL
10.2009 - 11.2009
- Greeted and assisted customers, ensuring positive interactions and addressing inquiries promptly.
- Processed transactions accurately using point-of-sale systems, maintaining cash drawer integrity.
- Managed inventory levels by restocking shelves and organizing merchandise efficiently.
- Handled customer complaints with professionalism, resulting in improved satisfaction.
Retail Sales Associate
Adidas Outlet
Orlando, FL
09.2008 - 11.2008
- Assisted customers with product selection and inquiries, providing exceptional service.
- Maintained store cleanliness and organization to enhance customer shopping experience.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Collaborated with team members to meet sales targets and improve store performance.
Crew Member
McDonald's Restaurant
Orlando, FL
05.2008 - 09.2008
- Provided excellent customer service in fast-paced environment.
- Operated cash register and processed transactions accurately.
- Prepared food items according to quality and safety standards.
- Maintained cleanliness of work area and dining facilities.
Education
High School Diploma - American Studies
Freedom High School
Orlando, FL05-2008
Skills
- Time management
- Customer service
- Problem-solving skills
- Microsoft office
- Credit and cash payments
- Oral and written communications
- Sales expertise
- Computer skills
- Phone and email etiquette
- Office organization
- Detail-oriented
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Professional Working
Timeline
Front Desk Clerk
Walgreens
10.2009 - 11.2009
Retail Sales Associate
Adidas Outlet
09.2008 - 11.2008
Crew Member
McDonald's Restaurant
05.2008 - 09.2008
High School Diploma - American Studies
Freedom High School