Marlene Lucio Lira
Mesa,AZ
Summary
Dynamic professional with a proven track record at Lakeview Dental, adept in scheduling and verbal communication. Excelled in creating welcoming environments and enhancing operational efficiency. Skilled in Dentrix, demonstrated initiative by optimizing sterilization processes, significantly reducing infection risks. Cultivated strong patient relationships, underlining a commitment to quality care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Lakeview Dental
Chandler, AZ
11.2022 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Warehouse Production Worker
ASSA ABLOY Inc.
Phoenix, AZ
06.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Medical Assistant
Happy Kids Pediatrics
Chandler, AZ
02.2021 - 04.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sterilization Technician
Healthy Smiles
Phoenix, AZ
05.2019 - 11.2020
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Conducted regular inventory checks, minimizing shortages and overstock situations in the department.
Education
High School Diploma -
Chandler High School
Chandler, AZCertified Medical Assistant -
Evit
Mesa, AZ05.2021
Skills
- Scheduling
- Verbal and written communication
- Scheduling appointments
- Initiative-taking
- Familiar with Dentrix and Denticon
Certification
CPR CERTIFIED
Timeline
Front Desk Receptionist
Lakeview Dental
11.2022 - 07.2024
Warehouse Production Worker
ASSA ABLOY Inc.
06.2021 - 10.2022
Medical Assistant
Happy Kids Pediatrics
02.2021 - 04.2021
Sterilization Technician
Healthy Smiles
05.2019 - 11.2020
High School Diploma -
Chandler High School
Certified Medical Assistant -
Evit