Marlene Turner
Hutto,TX
Summary
Professional and friendly front desk receptionist with nearly two years of experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering incoming calls, and maintaining office equipment. Able to learn new software.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Seton Family of Hospitals
Austin, TX
12.2023 - Current
- Provides administrative support such as filing documents, photocopying, and scanning materials.
- Answeres multi-line telephone with a polite tone of voice to provide general information and answer inquiries.
- Maintaines business office inventory and equipment by checking stock for needed supplies.
- Updates customer information in databases regularly to ensure accuracy of records.
- Reviews medical records to ensure the accuracy of the required information needed for pre-authorization requests.
- Verifies patient eligibility for insurance coverage by contacting insurance carriers, and obtaining the necessary authorization numbers.
- Verifies that patients have proper insurance coverage before appointment scheduling.
- Patient Care Technician for Mother Baby for 7 years with Ascension Seton Medical Center
- Patient Care Technician for Med-Surg unit for 8 years with Ascension Seton Williamson Hospital
Education
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- Office administration
- Telephone etiquette
- Software proficiency
- Reception management
- Appointment scheduling
- Attention to detail
- Athena
- Phreesia
- Insurance verification
- Fluent in English and Spanish
- medical records
- Patient care technician
- Phlebotomist
Timeline
Front Desk Receptionist
Seton Family of Hospitals
12.2023 - Current
Some College (No Degree) -
Austin Community College
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