Marley Bartram
Canton,Ohio
Summary
Dependable, upbeat server successful in providing world-class service to guests. Adaptable professional with expertise in time management, team collaboration and conflict resolution.
Overview
13
13
years of professional experience
Work History
Server
Don Shula's American Kitchen
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Andiamo Italiano
10.2022 - 11.2023
- Greet guests in an appropriate manner
- Cater to private parties
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender
Gervasi Vineyard
11.2018 - 10.2022
- Prepare recipes in a timely matter to effectively serve guests
- Learn extensive wine and spirits knowledge
- Courteously interact with guests, ensuring needs have been met
- Accommodate high capacity events & fast-paced service
- Served more than 1,000 private events.
Property Manager
Independant
01.2016 - 11.2018
- Graciously meet needs of guests
- Accurately arrange guest arrival and departure
- Thoroughly organize, clean, and prepare spaces.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Event Server
Gervasi Vineyard
05.2012 - 11.2015
- Provide remarkable service to guests at Gervasi Vineyard’s private events
- Set up and execute events based on planning documents
- Learn wine and spirits knowledge to better serve patrons.
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
Education
Bachelor of Science- Psychology -
Brigham Young University Hawaii
Laie, Hawaii05.2020
High School Diploma -
Canton McKinley Senior
Canton, Ohio05.2015
Skills
- Hospitality Service Expertise
- Conflict Resolution
- Guest Relations Management
- Strong Multitasking
- Work Planning
- Time Management
Timeline
Server
Don Shula's American Kitchen
02.2023 - Current
Server
Andiamo Italiano
10.2022 - 11.2023
Bartender
Gervasi Vineyard
11.2018 - 10.2022
Property Manager
Independant
01.2016 - 11.2018
Event Server
Gervasi Vineyard
05.2012 - 11.2015
Bachelor of Science- Psychology -
Brigham Young University Hawaii
High School Diploma -
Canton McKinley Senior
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