Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Morgan's Jewelers
09.2023 - Current
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided positive first impressions to welcome existing, new, and potential customers.
Customer Service Representative and Keyholder
Sherwin Williams Co
11.2022 - 09.2023
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Sales Associate
Bed Bath & Beyond
10.2017 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Helped customers locate products and checked store system for merchandise at other sites.
Greeted customers entering store and responded promptly to customer needs.