Marlon Lopez
Venice
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Server
Prime Serious Steak
Venice
12.2024 - Current
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Trattoria di mino
Venice
06.2015 - 03.2025
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Server
Cheesecake Factory Inc
Sarasota
07.2019 - 12.2024
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Education
Sarasota Military Academy
Sarasota, FLSkills
- Order accuracy
- Customer service
- Cash handling
- Food safety
- Bilingual
- Communication skills
- Problem solving
- Attention to detail
- Adaptability
Languages
Spanish
Native/ Bilingual
Certification
- Food Safe certified
Timeline
Server
Prime Serious Steak
12.2024 - Current
Server
Cheesecake Factory Inc
07.2019 - 12.2024
Server
Trattoria di mino
06.2015 - 03.2025
Sarasota Military Academy