Marna LaBelle
Richfield,MN
Summary
Organized and proactive receptionist with extensive experience in office management and customer service. Strong verbal and written communication skills drive successful interactions, ensuring a positive first impression and effective task management.
Overview
13
13
years of professional experience
Work History
Receptionist
Washburn-McReavy Funeral Chapels
Minneapolis, MN
04.2025 - Current
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Health Services Paraprofessional
Richfield Public Schools
Richfield, MN
01.2013 - 12.2022
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Oversaw health services for school of [Number] students and faculty.
- Performed health screening for students and faculty by conducting [Type] and [Type] evaluations.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Educated students on various health topics to promote overall health and wellbeing.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Recorded details regarding therapies to keep patient charts updated.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Associate of Science - Business Office Management
Normandale Community College
Minneapolis, MN06-1986
Skills
- Scheduling
- Bookkeeping
- Business operations
- Meeting coordination
- Organization skills
- Business correspondence
- Multi-line phone system operation
- Information protection
- Calendar management
- Schedule management
- Greeting and seating clients
- Verbal and written communication
- Data entry
- Customer/Client relations
- Mail handling
- Reception desk management
- Correspondence distribution
- Professional and polished presentation
- Clerical support
- Positive and professional
- Recordkeeping and bookkeeping
- Office management
- Basic accounting
- Office equipment operations
- Calm demeanor
Timeline
Receptionist
Washburn-McReavy Funeral Chapels
04.2025 - Current
Health Services Paraprofessional
Richfield Public Schools
01.2013 - 12.2022
Associate of Science - Business Office Management
Normandale Community College