Marques Zecher
Painseville ,OH
Summary
Dynamic professional with extensive experience at McDonald's, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and reduce waste through effective inventory management. Skilled in multitasking and fostering collaboration, with a strong focus on training and developing staff to achieve high performance and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald’s
Warren, OH
- Assisted in preparing food items and beverages according to standard recipes.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to achieve daily operational goals and enhance service quality.
Shift Supervisor
McDonald's
Niles, OH
- Supervised team of crew members to ensure efficient service during peak hours.
- Trained new employees on operational procedures and customer service standards.
- Monitored inventory levels and coordinated supply orders to minimize shortages.
- Implemented quality control measures to maintain food safety and cleanliness standards.
Department Supervisor
McDonald's
Niles, OH
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained team members on effective customer service techniques and operational procedures.
- Managed inventory levels, reducing waste and ensuring product availability during peak hours.
- Implemented staff scheduling to optimize labor costs while maintaining service quality.
General Merchandiser
Kmartcorp
Warren, OH
- Managed inventory levels to ensure stock availability and optimal product placement.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Executed planograms effectively, aligning merchandise display with company directives.
General Merchandiser
GFS Marketplace Stores
General Manager
McDonald's
Girard, OH
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for staff to enhance performance and service quality.
- Analyzed sales data to identify trends, optimizing menu offerings based on customer preferences.
- Managed inventory levels, reducing waste through effective stock control and ordering practices.
- Led initiatives to improve operational processes, resulting in enhanced workflow efficiency and team collaboration.
- Conducted performance evaluations, providing constructive feedback to support staff development and growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Territory Sales Representative
Ecolab
Beachwood, OH
- Developed and maintained strong customer relationships, ensuring high levels of satisfaction and retention.
- Conducted product demonstrations and training sessions for clients, enhancing understanding of solutions offered.
- Collaborated with cross-functional teams to identify customer needs and tailor solutions accordingly.
- Executed territory management strategies to maximize sales opportunities and drive revenue growth.
Service Representative
CINTAS, Professional Uniform and Facility Services
Painesville, OH
- Provided exceptional customer service to resolve inquiries and enhance client satisfaction
- Assisted with order processing and inventory management to ensure timely fulfillment
- Collaborated with team members to streamline communication and improve operational efficiency
- Adapted quickly to new software systems for tracking customer orders and feedback
Delivery Driver
FedEx
Cleveland, OH
- Delivered packages efficiently while adhering to safety protocols and time schedules.
- Operated delivery vehicles in compliance with traffic regulations and company policies.
- Conducted pre-trip vehicle inspections to ensure operational readiness and safety standards.
- Navigated optimal delivery routes using GPS technology to enhance efficiency and reduce delays.
Armed Messenger
Brinks Armored
Cleveland, OH
07.2025 - Current
- Ensured secure transport of cash and valuables to various locations.
- Conducted thorough safety inspections of delivery vehicles and equipment.
- Collaborated with team members to enhance route efficiency and security measures.
- Maintained accurate records of all transactions and deliveries completed daily.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH06.2020
High School Diploma - General Studies
Warren G Harding High School
Warren, OH05.2016
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Armed security professional
Timeline
Armed Messenger
Brinks Armored
07.2025 - Current
Crew Member
McDonald’s
Shift Supervisor
McDonald's
Department Supervisor
McDonald's
General Merchandiser
Kmartcorp
General Merchandiser
GFS Marketplace Stores
General Manager
McDonald's
Territory Sales Representative
Ecolab
Service Representative
CINTAS, Professional Uniform and Facility Services
Delivery Driver
FedEx
Associate of Science - Criminal Justice
Southern New Hampshire University
High School Diploma - General Studies
Warren G Harding High School