Marquis Leeks
San Antonio
Summary
Dynamic general manager specializing in staff scheduling, employee training, and customer service. Demonstrated success in enhancing workflow efficiency and implementing marketing strategies that significantly increase customer engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Ayvaz pizza llc
Schertz
12.2022 - Current
- Oversaw daily operations at Ayvaz Pizza to ensure seamless workflow and service quality.
- Managed staff schedules and assignments to ensure optimal coverage and service delivery.
- Coordinated inventory management to maintain adequate stock levels and product freshness.
- Implemented training programs for new employees to elevate service standards.
- Resolved customer complaints swiftly to boost satisfaction and enhance overall experience.
- Developed marketing strategies that enhanced customer engagement and strengthened loyalty.
- Trained employees on duties, policies, and procedures for consistent performance.
- Created schedules and monitored payroll to adhere to budget constraints.
Production Worker
Tyson Foods
Seguin
05.2024 - 08.2024
- Operated machinery for processing poultry products in fast-paced environment.
- Inspected products for defects, ensuring adherence to quality specifications.
- Maintained cleanliness and sanitation of workstations to uphold food safety compliance.
- Participated in daily safety meetings to identify potential hazards and discuss best practices.
Production Worker
Westcon-Comstor
Wichita
03.2016 - 03.2017
- Operated machinery to process poultry products efficiently in fast-paced environment.
- Maintained clean work area at shift's end to uphold safety standards.
- Communicated tasks assigned during shifts to team members for effective collaboration.
- Reported issues to supervisor promptly for immediate resolution.
Education
GED -
State of Missouri
Kansas City, MO05-2017
Skills
- Inventory management and labor cost controls
- Budget management
- Staff scheduling and supervision
- Employee training and development
- Sales expertise and performance
- Marketing strategy and execution
- Quality assurance processes
- Customer service excellence
- Team leadership and motivation
- Conflict resolution techniques
- Time management skills
Certification
- OSHA 10
- NCCER
Timeline
Production Worker
Tyson Foods
05.2024 - 08.2024
General Manager
Ayvaz pizza llc
12.2022 - Current
Production Worker
Westcon-Comstor
03.2016 - 03.2017
GED -
State of Missouri