Marquis Mable
East Stroudsburg,PA
Summary
Dynamic professional with a proven ability to make quick decisions and deliver exceptional customer service at Mount Airy Casino and Resort. Demonstrated strong mathematical skills while enhancing customer experiences and ensuring compliance in fast-paced environments. Dependable general worker skilled in manual labor and equipment operation, maintaining organization and safety standards. Committed to contributing positively to team objectives with a strong work ethic and adaptability.
Overview
5
5
years of professional experience
Work History
Table Games Dealer
Mount Airy Casino And Resort
Mount Pocono, PA
05.2023 - Current
- Executed efficient card deals with precise math calculations.
- Enhanced enjoyment through exceptional customer assistance.
- Preserved a secure workplace environment.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Adhered to established policies and procedures while dealing at tables.
- Cashed in chips for players who wished to leave the table game area.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Observed gamblers to identify marking, switching and counting cards.
- Demonstrated proper shuffling techniques for each game dealt.
- Promoted special events within the casino's table games area.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Assisted new players with understanding game rules and procedures.
- Completed day-to-day duties accurately and efficiently.
Infantryman
Armed Forces Services
Easton, PA
11.2021 - Current
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Adapted to rapidly changing tactical situations to achieve mission objectives.
- Assisted in the planning and execution of ambushes and raids against enemy forces.
- Participated in reconnaissance missions to gather intelligence on enemy positions.
- Maintained peak physical condition to stay ready for challenging missions.
- Coordinated with other units to execute large scale military operations.
- Set up combat positions and deployed forward weaponry in support of overall combat mission.
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
Lifeguard
Camelback Resort
Tannersville, PA
01.2020 - 01.2023
- Filled out incident and accident reports and submitted to supervisor.
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
- Recognized swimmers in need of assistance and acted quickly.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Adhered strictly to emergency action plans.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Performed emergency rescues when necessary.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Helped and instructed patrons using heavy and potentially risky recreational equipment.
- Used training and medical supplies to examine injured people and administer first aid.
- Watched over swimmers to respond quickly to distress situations.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Led comprehensive safety training for new employees using company procedures.
Education
High School Diploma -
Richmond Senior Highschool
Rockingham, NC06-2021
Skills
- Gaming commission compliance
- Quick decision making
- Memory retention
- Excellent customer service
- Strong mathematical skills
- Stress tolerance
- Team player mentality
- Conflict resolution
- Multitasking Abilities
- Reliability
- Money handling
- Currency exchange
- Social perceptiveness
- Time management
- Calm under pressure
- Customer service
- Adapting to change
Affiliations
- snowboarding
- fitness
- guitar
Timeline
Table Games Dealer
Mount Airy Casino And Resort
05.2023 - Current
Infantryman
Armed Forces Services
11.2021 - Current
Lifeguard
Camelback Resort
01.2020 - 01.2023
High School Diploma -
Richmond Senior Highschool
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