Marrisa Parrish
New Caney
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a Serving role.
Overview
3
3
years of professional experience
Work History
Key Manager
Texas Roadhouse
Kingwood, TX
04.2025 - Current
- Coordinated scheduling for staff to maximize coverage during peak hours.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Counted registers and cleaned and secured shop at end of shift.
Server
Texas Roadhouse
Kingwood, TX
04.2025 - Current
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Maintained cleanliness and organization of dining area, ensuring positive guest experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on restaurant procedures and menu offerings.
Server
Lupe Tortilla
Kingwood, TX
07.2024 - 01.2025
- Processed orders accurately using point-of-sale system to enhance efficiency.
- Upsold menu items, contributing to increased sales and customer satisfaction.
- Resolved customer complaints effectively, fostering repeat business and loyalty.
- Adhered to food safety regulations, maintaining high standards of hygiene and quality.
Manager
Pizza Hut
Conroe, TX
02.2023 - 07.2024
- Oversaw daily operations ensuring high standards of food safety and quality.
- Managed staff schedules to optimize labor efficiency and service delivery.
- Implemented training programs enhancing team member performance and customer service.
- Developed inventory management procedures reducing waste and improving cost control.
Education
High School Diploma -
Caney Creek High School
Conroe, TXSkills
- Customer service
- Cash handling and reconciliation
- Active listening
- Negotiation skills
Timeline
Key Manager
Texas Roadhouse
04.2025 - Current
Server
Texas Roadhouse
04.2025 - Current
Server
Lupe Tortilla
07.2024 - 01.2025
Manager
Pizza Hut
02.2023 - 07.2024
High School Diploma -
Caney Creek High School