Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marsa Charles

Summary

Dynamic leader with proven staff leadership and customer service excellence at Taco Bell. Spearheaded training strategies boosting team performance, and mastered inventory control, reducing waste. Demonstrated account management and technical skills, enhancing customer satisfaction and operational efficiency. Achieved notable accuracy in financial transactions at Burger King, showcasing a blend of hard and soft skills.

Developed leadership and operational skills in dynamic, fast-paced environment, successfully managing teams and projects. Leveraged strategic planning and conflict resolution abilities to drive team performance and achieve objectives. Seeking to transition into new field where these transferable skills can contribute to organizational success.

Overview

1
1
year of professional experience

Work History

Manager in Training

Taco Bell
01.2024 - 12.2024
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Cashier

Burger King
07.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Brooklyn Institute For Liberal
600 Kingston Ave
06-2024

Skills

  • Staff leadership
  • Account management
  • Technical skills
  • Quality management
  • Inventory control
  • Customer service

Languages

English
Full Professional

Timeline

Manager in Training

Taco Bell
01.2024 - 12.2024

Cashier

Burger King
07.2023 - 09.2023

High School Diploma -

Brooklyn Institute For Liberal
Marsa Charles