Martellis Jordan
Gary,IN
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Excellent interpersonal, communication, and leadership abilities.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
Mercy Housing
Chicago, Illinois
08.2021 - Current
- Managed resident leasing, renewals, and move-in paperwork for Mercy Housing communities.
- Processed rent payments, late notices, and account records in property management systems.
- Supported annual recertifications and income verification for affordable housing compliance.
- Conducted tours of vacancies with prospective tenants.
Administrative Assistant
Mercy Housing
Chicago, Illinois
01.2017 - 08.2021
- Organized calendars, reports, and meeting materials for supervisor review.
- Managed phone calls, emails, and visitor reception for resident services.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Assisted residents with forms, requests, and general service questions.
- Supported property management office with resident records and daily correspondence.
- Maintained office supplies inventory by checking stock to determine the inventory level.
Education
Associate of Arts - Accounting and Finance
Olive Harvey College
Chicago, ILCorliss High School
Chicago, ILSkills
- Housing regulations
- Customer service
- Office administration
- Attention to detail
- Property inspection
- Lease administration
- Rent collection
- Income verification
- Affordable housing compliance
Timeline
Assistant Property Manager
Mercy Housing
08.2021 - Current
Administrative Assistant
Mercy Housing
01.2017 - 08.2021
Associate of Arts - Accounting and Finance
Olive Harvey College
Corliss High School