Martez Woolfolk
Detroit,MI
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to your company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Grant Pharmacy
02.2022 - Current
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
- Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
- Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
Lead Pharmacy Technician
Oak Park Pharmacy
03.2010 - 02.2022
- Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
Pharmacy Technician Intern
Menard Health Mart Pharmacy
02.2009 - 02.2010
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Education
Certification - Pharmacy Tech
Dorsey School of Business
Southgate, MI05.2009
Skills
- Pharmacy and customer records management
- Drug storage procedures
- Drug Inventory Control
- Manual and automated medication dispensing
- Aseptic Techniques
- HIPAA Compliance
- Insurance Billing
- Compounding Techniques
- Pharmacy Software Proficiency
- Customer Service
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Lead Pharmacy Technician
Grant Pharmacy
02.2022 - Current
Lead Pharmacy Technician
Oak Park Pharmacy
03.2010 - 02.2022
Pharmacy Technician Intern
Menard Health Mart Pharmacy
02.2009 - 02.2010
Certification - Pharmacy Tech
Dorsey School of Business
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