Martha Munoz Medina
Morgan Hill,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Property Manager
Western Management LLC
Morgan Hill, CA
09.2016 - 11.2025
- Managed tenant relations, addressing concerns and ensuring high satisfaction levels.
- Oversaw property maintenance operations, coordinating with vendors for timely repairs and services.
- Implemented marketing strategies to enhance property visibility and attract quality tenants.
- Developed and maintained budgets, optimizing operational costs while ensuring property standards.
- Conducted regular inspections, identifying issues proactively to maintain compliance and safety standards.
- Led leasing processes, negotiating terms and conditions that aligned with organizational objectives.
- Analyzed market trends to inform strategic decisions regarding rental pricing and lease agreements.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
Education
High School Diploma -
Livermore High School
Livermore, CASkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Maintenance scheduling
- Vendor management
- Multi-family property management
- Preventive Maintenance
- Customer relations
- Clear communication
- Decision-making
- Repair planning
- Grounds and facility inspection
- Disturbance handling
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Western Management LLC
09.2016 - 11.2025
High School Diploma -
Livermore High School