Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Pinheiro

Orlando,FL

Summary

Adept at streamlining front desk operations and enhancing customer relations, I significantly improved visitor management efficiency at Imagem e Audio. Expert in supply management and scheduling, my proactive approach and meticulous attention to detail in documentation and reporting have consistently elevated clinic operations. My skills in both customer service and operational logistics set me apart.

Overview

2
2
years of professional experience

Work History

Receptionist

Imagem e Audio
Manaus, Amazonas
11.2023 - 04.2024
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Updated daily log book with information about visitors entering the premises.
  • Monitored office supplies inventory and placed orders when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Scheduled and confirmed appointments and meetings for management team.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Scheduled and confirmed appointments.

Dental Assistant

Sculpt Face Clinic
Manaus, Amazonas
03.2022 - 06.2022
  • Prepared treatment rooms for patient examinations, sterilizing instruments, setting up instrument trays, preparing materials, and obtaining supplies from storage areas.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Monitored inventory of all dental supplies and equipment ensuring that adequate stock levels are maintained at all times.
  • Supported front desk operations such as scheduling appointments, answering phones, greeting visitors.
  • Verified patient information by interviewing patient; recording medical history; confirming purpose of visit.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.

Education

Some College (No Degree) - Dentist

Fametro
Manaus,AM, Brazil

Skills

  • Scheduling
  • Supply management
  • Appointment scheduling
  • Customer and client relations
  • Documentation and reporting
  • Front desk operations

Languages

English
Professional
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Receptionist

Imagem e Audio
11.2023 - 04.2024

Dental Assistant

Sculpt Face Clinic
03.2022 - 06.2022

Some College (No Degree) - Dentist

Fametro

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Martha Pinheiro