Martha Lorena Pedraza

-Provided exceptional customer service by promptly addressing guest inquires and request.

-collaborated with the staff event on private parties in all the dinning configuration of the tables.

• Learned menu items thoroughly to provide accurate recommendations to guests.
• Participated in training sessions to improve skills and knowledge of restaurant operations and standards.
• Handled cash transactions accurately while following company procedures for financial accountability.

• Provided exceptional customer service by promptly addressing guest inquiries and requests.
• Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
• Supported team members during busy shifts to maintain efficient workflow and service quality.
• Assited the private parties of the restaurant to up sells wine and cocktels.
• Assited the private business events of the restaurant provided exceptional customer service.