Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTHA LUCIA SUAREZ CASTRO

Cypress,TX

Summary

Driven Sales Associate with proven expertise in retail loss prevention and an outgoing personality, honed at Travel & More and NCH Colombia. Excelled in upselling and promotional support, achieving significant sales closures. Demonstrated ability to lead in high-stakes environments, prioritizing tasks effectively to exceed targets.

Overview

14
14
years of professional experience

Work History

Sales Associate

Travel & More
Houston, TX
1999.02 - 2005.07
  • Assessed customer needs to provide assistance and information on product features.
  • Demonstrated product features and benefits for customers' needs.
  • Find the best solution for economic and financial services.
  • Report the final sales for each month, closing with accumulations for the end of the year.
  • Knowing the features of products and services.
  • Determining customers' needs.

Sales Assistant

NCH Colombia
Bogota, Cundinamarca
1991.05 - 1994.09
  • Resolved customer complaints in a timely manner.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Work with a team of 24 sales associates and answer the inquiries between the company and the customers.
  • Resolving customers' complaints.
  • Maintaining the store's appearance.

Education

Some College (No Degree) - English-as-a-Second-Language Education

Houston Community College
Houston, TX
2011-05

English-as-a-Second-Language Education

MTI College of Business And Technology
Houston, TX
2004-10

A Business Star Up Workshop - Business Accountancy

University of Houston
Houston, TX
2001-03

GED -

Houston Community College
Houston, TX
2000-11

SOCIAL COMMUNICATION - Communications

C. UNIVERSITARIA MINUTO DE DIOS
BOGOTA COLOMBIA
1991-08

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Goal oriented
  • Task prioritization
  • Outgoing personality

Timeline

Sales Associate

Travel & More
1999.02 - 2005.07

Sales Assistant

NCH Colombia
1991.05 - 1994.09

Some College (No Degree) - English-as-a-Second-Language Education

Houston Community College

English-as-a-Second-Language Education

MTI College of Business And Technology

A Business Star Up Workshop - Business Accountancy

University of Houston

GED -

Houston Community College

SOCIAL COMMUNICATION - Communications

C. UNIVERSITARIA MINUTO DE DIOS
MARTHA LUCIA SUAREZ CASTRO