Marti Delaney
Soddy,TN
Summary
Driven and compassionate professional with experience at Mtn View Chevy and Red Bank Animal Hospital, excelling in customer service and animal care. Skilled in bookkeeping and technical support, adept at improving operational efficiency. Demonstrated ability to manage critical situations with empathy and efficiency, enhancing client satisfaction and animal welfare.
Overview
28
28
years of professional experience
Work History
Receptionist
Mtn View Chevy
03.2020 - 08.2023
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Veterinarian Technician
Red Bank Animal Hospital
03.1995 - 07.2008
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Explained preventive care measures for flea and tick control and heartworms.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Comforted clients when pets were sick or dying and provided listening ear.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
Basic -
Soddy Daisy High School
Soddy Daisy, TN05.1987
Skills
- Bookkeeping
- Technical Support
- Data Entry
- Scheduling
- File Management
Timeline
Receptionist
Mtn View Chevy
03.2020 - 08.2023
Veterinarian Technician
Red Bank Animal Hospital
03.1995 - 07.2008
Basic -
Soddy Daisy High School
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