Summary
Overview
Work History
Education
Skills
Timeline
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Martina Lazzarini

Miami Beach

Summary

Dynamic professional with a strong background in customer service and staff leadership, honed at Journeys. Proven ability to enhance operational efficiency and foster positive customer relationships. Skilled in quality management and business development, consistently achieving sales targets through effective team collaboration and technical expertise.

Overview

2
2
years of professional experience

Work History

Manager in Training

Journeys
05.2023 - Current
  • Assisted in daily operations, ensuring adherence to company policies and procedures.
  • Participated in operational meetings, contributing ideas for process improvements and efficiency gains.
  • Shadowed senior managers to learn effective leadership techniques and team dynamics.
  • Engaged with customers to resolve inquiries, fostering positive relationships and satisfaction.

Sales Associate

Adidas
07.2024 - 04.2025
  • Maintained knowledge of product features, benefits, and current promotions.
  • Engaged customers to identify needs and recommend appropriate products.
  • Assisted in visual merchandising to enhance store presentation and customer experience.

Sales Associate

Aerie By American Eagle
11.2023 - 03.2024
  • Processed transactions accurately using point-of-sale systems.
  • Provided exceptional customer service to resolve inquiries and concerns effectively.
  • Collaborated with team members to achieve sales targets and improve store performance.

Education

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL

Skills

  • Staff leadership
  • Technical skills
  • Quality management
  • Business development
  • Staff supervision
  • Customer service

Timeline

Sales Associate

Adidas
07.2024 - 04.2025

Sales Associate

Aerie By American Eagle
11.2023 - 03.2024

Manager in Training

Journeys
05.2023 - Current

High School Diploma -

Miami Beach Senior High School

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