Mary Badilla
Gardendale,AZ
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
33
33
years of professional experience
Work History
Office Manager
Mashanda's Family Medicine
12.2020 - 02.2024
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created, maintained and updated filing systems for paper and electronic documents.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Credentialing
- Verified Insurance
- Handled all filing of claims, denials and collections pf patient account balances.
- Check in/Check out patients as needed.
- Translate for provider and office staff as needed.
- Handled all monies, bank deposits, etc.
Office Manager Assistant
Gupta & Gupta Pediatrics
04.2016 - 12.2020
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Collections/ Payment arrangements
- Helped with denied claims
- Answered multiple phone lines/Scheduled
- Check In/ Check Out as needed
- Translate for providers and other office staff as needed
Front Desk Receptionist/Patient Coordinator
West Texas Allergy
01.2013 - 04.2016
- Scheduled, coordinated and confirmed appointments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer problems and complaints.
- Verified Insurance/ Obtained Auth
- Check In/ Check Out
Front Desk Receptionist
Baptist Dental Center
11.1990 - 06.2004
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Check In/ Check Out patients
- Verified Insurance
- Manually submitted claims
- Performed X-rays
- Assisted the provider as needed
Education
High School Diploma -
Peoria High School
05.1986
Skills
- Policy Implementation
- Clerical Support
- Event Coordination
- Scheduling and Coordinating
- Organizational Skills
- Clear oral/written communication
- Computer Skills
- Documentation And Reporting
- Employee Training
- Professional and Courteous
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager
Mashanda's Family Medicine
12.2020 - 02.2024
Office Manager Assistant
Gupta & Gupta Pediatrics
04.2016 - 12.2020
Front Desk Receptionist/Patient Coordinator
West Texas Allergy
01.2013 - 04.2016
Front Desk Receptionist
Baptist Dental Center
11.1990 - 06.2004
High School Diploma -
Peoria High School