Mary Holt
Pontiac
Summary
Detail-oriented leader specializing in customer service and cash handling. Demonstrated success in training new hires and managing transactions with zero cash loss. Recognized for adaptability and exceptional problem-solving skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Tropical Smoothie
Auburn Hills
02.2025 - Current
- Processed payments with zero cash loss during busy shifts by accurately managing transactions.
- Completed cash drawer balancing and end-of-day reconciliation consistently.
- Executed secure preparation of daily bank deposits as per company guidelines.
- Instructed new hires on customer service excellence and product preparation tasks.
- Monitored food quality to guarantee freshness according to company standards.
- Upheld cleanliness of the store in line with health and safety regulations.
- Addressed customer inquiries, orders, and complaints efficiently.
- Coordinated safe opening and closing procedures for the store.
Research Assistant
Albany State University
Albany
01.2022 - 08.2022
- Used data entry, database, and word processing programs to track day-to-day activities.
- Assisted in data collection using surveys and experiments.
- Organized research materials and maintained accurate records.
- Collaborated with team members on project tasks and deadlines.
- Prepared reports summarizing findings for team discussions.
- Utilized statistical software to analyze research data effectively.
- Attended meetings to discuss project progress and updates regularly.
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Compiled data into tables, graphs, and charts for presentation purposes and publication in journals or magazines.
- Interacted with participants during fieldwork visits to collect data according to established protocol.
Education
High School Diploma -
International Academy
Bloomfield Hills, MI06-2025
Skills
- Customer service
- Data analysis
- Team collaboration
- Cash handling
- Time management
- Report preparation
Timeline
Shift Leader
Tropical Smoothie
02.2025 - Current
Research Assistant
Albany State University
01.2022 - 08.2022
High School Diploma -
International Academy