
Dynamic General Manager with a proven track record at Top of the Bay, excelling in operational management and event coordination. Expert in vendor negotiations and compliance management, fostering strong relationships to enhance collaboration. Recognized for implementing efficient workflows and maintaining high safety standards, ensuring exceptional customer service and team performance.
Oversaw daily operations to ensure efficient workflow and productivity.
Oversaw band booking processes to align with event objectives. Cultivated relationships with artists and venues to enhance collaboration. Streamlined scheduling to optimize performance opportunities.
Developed and implemented staff schedules to ensure adequate coverage and support operations.
Assisted in organizing and managing paperwork for various projects. Supported team members in maintaining accurate documentation. Facilitated the timely processing of essential documents.
Ensured timely renewal of all permits and licenses to maintain compliance.
Managed inventory procurement for bar and kitchen operations.
Monitored workplace conditions and enforced safety regulations to protect staff and customer well-being.
Delivered prompt and effective assistance to customers, ensuring their needs were met.
Implemented regular cleaning protocols to sustain a hygienic and orderly work environment for all staff.
Servesafe certified