Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Nowlan

Cape Coral,FL

Summary

Dynamic Eligibility Specialist with proven expertise at the State of Florida - DCF, adept at analyzing complex data to ensure compliance and resolve discrepancies. Highly organized and self-motivated, with ability to work with limited supervision. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Eligibility Specialist

State Of Florida - DCF
12.2005 - Current
  • Followed State and Federal guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Provided fast and accurate data entry, processing an average of 40 applications a day(includes running of application, interviews, document review and disposition of application)
  • Interviewed applicants and explained scope of different available benefits.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Identified issues, analyzed information and provided solutions to problems.

DSD Receiver

Publix
01.2003 - 11.2005
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Processed daily and weekly DSD tickets to file invoices.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Education

Veterinary Assistant

Penn Foster Career School
Scranton, PA
08.2011

Skills

  • Telephone etiquette
  • Data entry
  • Effective communication skills
  • Analyze and interpret written, numerical and verbal data from various sources
  • Very organized and can work with little supervision
  • Self-motivated
  • Knowledge of Excel and Outlook

Timeline

Eligibility Specialist

State Of Florida - DCF
12.2005 - Current

DSD Receiver

Publix
01.2003 - 11.2005

Veterinary Assistant

Penn Foster Career School