Mary Richmond
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Athens Community Council On Aging
01.2023 - Current
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Responded to inquiries from callers seeking information.
- Assisted development and implementation of new administrative procedures.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant
McIntosh Trails Early Learning Center - Spalding
07.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for Center Manager
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with parents, vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Long-Term Certified Teacher
Roselle Board Of Education
11.1993 - 10.2002
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Monitored student progress and provided feedback to students, parents and school administrators.
Education
Bachelor of Arts - Elementary Education
Kean University
Union, NJ05.2001
Bachelor of Science - Psychology Teacher Education
Kean University
Union, NJ05.2001
Skills
- Customer Service
- Document Retrieval
- Administrative Support
- Self Starter
- Customer Relations
- Multi-Line Phone Systems
- Records Management
- Senior Leadership Support
- Customer and Client Relations
Affiliations
SCSEP Senior Employment Training Program
Janssen Care Path- Share Network, Horsham, PA
Crohns and Colitis Foundation of New Jersey
Open Word Christian Ministry, Fairborn, GA
Open Word Christian Ministry has a Stores House Ministry which provides food, clothing and resources to the needed, church and surrounding community.
Timeline
Administrative Assistant
Athens Community Council On Aging
01.2023 - Current
Administrative Assistant
McIntosh Trails Early Learning Center - Spalding
07.2021 - 01.2023
Long-Term Certified Teacher
Roselle Board Of Education
11.1993 - 10.2002
Bachelor of Arts - Elementary Education
Kean University
Bachelor of Science - Psychology Teacher Education
Kean University
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