Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Santos

Houston,TX

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience

Work History

Cashier

Marshalls & HomeGoods
10.2018 - Current
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Substitute Teacher

Harmony School Of Innovation
08.2023 - 12.2023
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Evaluated student performance using formative assessments to provide targeted feedback while concurrently adjusting lesson plans based on data-driven insights.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Stocking Associate

H-E-B Grocery
08.2019 - 08.2023
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Streamlined stocking process for increased efficiency, following company guidelines and procedures.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.

Education

BBA - International Business

North American University
Stafford, TX
05.2023

High School Diploma -

Harmony Science Academy-Houston
Houston, TX
06.2018

Skills

  • Customer Assistance
  • Returns Processing
  • Payment Processing
  • Customer Service
  • Discussion Facilitation
  • Lesson Planning
  • Activity Planning
  • Truck Unloading
  • Pallet Jack Operation
  • Display Assembly
  • Item Scanning

Languages

Spanish
Full Professional

Timeline

Substitute Teacher

Harmony School Of Innovation
08.2023 - 12.2023

Stocking Associate

H-E-B Grocery
08.2019 - 08.2023

Cashier

Marshalls & HomeGoods
10.2018 - Current

BBA - International Business

North American University

High School Diploma -

Harmony Science Academy-Houston

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Mary Santos