Mary Shannon
Milford,Ohio
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Associate Manager
United Dairy Farmers
09.2021 - Current
- Order products, Inventory, Audits, Bank deposits and Brinks deposits, Charting, Manage employees, Manage day to day tasks, Highly rated customer service, Stocked products in store, cooler and freezer, Daily paperwork, High QA average
Sales Associate
Target
11.2019 - 07.2021
- High Customer reviews, Nominated employee of month three times, Exceptional guest service qualifications, Work sales floor, Unload truck, Handle guest requests, Train new employees
Telemarketer
RDI Telemarketing
08.2020 - 04.2021
- High sales average, High QA average, HIGH ACE average, Friendly customer Service, Take inbound and outbound calls, High customer review, Always top in sales
Education
Associate of Arts in Business Administration -
American InterContinental University
Hoffman Estates, IL01.2010
Skills
- Staff Management
- Strategic Planning
- Negotiation
- Operations Management
- Customer rapport
- Staff Training and Development
- Store management
- Recruiting and interviewing
- Customer Relations
- Money Handling
- Retail Operations
- Customer Service
- Team Leadership
- Professional and Courteous
Academictraining
- Business Management and Leadership
- Business Ethics
- International Business
- Medical billing and coding
- Intro to Accounting
- Computer Applications
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Computer-literate performer
Careerstatement
Seeking a position to utilize my leadership, organizational, customer service and problem-solving skills as well as my academic training and professional experience.
References
- Christy Brayley, Registered Nurse, Mercy Jobs, 513-309-1914, 42 Sutton Lane, Goshen, Ohio, 45122, Friend, 16 years
- Lisa Soult, Merchandiser for Central Garden and Pet, Cincinnati, 513-227-5788, 509 Dot Street, Milford, Ohio, 45150, Employer, 7 years
- Cindy Day, 513-831-0578, 504 Dot street, Milford, Ohio, 45150, Neighbor, 16 years
- Reva Cannon, 513-236-9070, Milford, Ohio, 45150, 12 years
Timeline
Associate Manager
United Dairy Farmers
09.2021 - Current
Telemarketer
RDI Telemarketing
08.2020 - 04.2021
Sales Associate
Target
11.2019 - 07.2021
Associate of Arts in Business Administration -
American InterContinental University