Mary Tweedale
Summary
Adept in customer service and problem-solving, I excelled at Crumbl Cookies by enhancing team efficiency and customer satisfaction. I balanced working a part-time job while being a full time student improving my time-management tenfold. Skilled in critical reading and interactive communication, ready to contribute to fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Crumbl Cookies
05.2023 - Current
- Took and prepared orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
Counter Staff Member
Paula's Donuts
09.2023 - 05.2024
- Demonstrated flexibility by cross-training in multiple roles within the establishment, enabling efficient coverage during peak times or staff shortages.
- Managed daily opening tasks efficiently, ensuring smooth store operations.
- Greeted customers entering store and responded promptly to customer needs.
Crew Member
Big Dip
04.2021 - 07.2023
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and food preparations.
- Kept a clean and relaxed environment during rushes.
Education
No Degree - International Studies And Law
University At Buffalo
Buffalo, NY05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Interactive communication skills
- Critical Reading
Timeline
Counter Staff Member
Paula's Donuts
09.2023 - 05.2024
Crew Member
Crumbl Cookies
05.2023 - Current
Crew Member
Big Dip
04.2021 - 07.2023
No Degree - International Studies And Law
University At Buffalo