Maryam W. Ibrahim
Office Manager
Basrah
Summary
Manager with a proven track record at Al-Watani Earthlink ISP Office, excelling in staff management and strategic planning. Spearheaded organizational strategies, fostering team collaboration, and enhancing customer satisfaction. Skilled in budgeting and financial management, adept at optimizing resources for long-term success.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Office Manager
Al-Watani Earthlink ISP Office
Basrah, Basra
07.2023 - 02.2025
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Skilled at working independently and collaboratively in a team environment.
- Managed approximately 20 incoming calls, per day from customers
Education
Bachelor of Science - Computer Science
Al-Nahrain University
Baghdad, Iraq 10.2019 - 06.2023
Skills
Staff management
Budgeting and financial management
Project management
Strategic planning
Human resources
Team building
Certification
Public relation diploma
recommendation
Director Name: [Hassan A.Hussain]
Director of the National Internet Service Office - Earthlink ISP
Email: [halaa@earthlink.iq]
Phone number: [07702845380]
Timeline
Public relation diploma
01-2025
Office Manager
Al-Watani Earthlink ISP Office
07.2023 - 02.2025
Bachelor of Science - Computer Science
Al-Nahrain University
10.2019 - 06.2023
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