Maryana Jageka

Shelby,MI

Summary

Accomplished Store Manager at Pete's Party Store, adept in team development and partnership building. Expertise in managing budgets, enhancing operational efficiency, and fostering customer and employee loyalty. Demonstrated success in conflict resolution and communication, significantly improving service standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Store Manager

Pete's Party Store

06.2022 - Current

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Approved regular payroll submissions for employees.
Completed point of sale opening and closing procedures.

Banking Associate

PNC Bank

05.2014 - 01.2015

Opened, closed, and updated accounts for customers.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Balanced teller drawers and ATM cash.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

General Manager

Kentucky Fried Chicken, KFC

02.2006 - 03.2014

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Assisted in recruiting, hiring and training of team members.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

High School Diploma -

Henry Ford II High School

Sterling Heights, MI

05.2007

Skills

Team Development
Partnership Building

Outstanding Communication Skills
Goals and Performance

Languages

Arabic

Full Professional

English