Maryel Monrreal
Edinburg,TX
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Hidalgo County Democratic Party
McAllen, TX
09.2024 - 11.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
Programs Assistant
Museum Of South Texas History
Edinburg, TX
06.2023 - 02.2024
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Greeted guests and vendors to assist in navigating space.
Museum Docent
Museum Of South Texas History
Edinburg, TX
01.2022 - 02.2023
- Greeted visitors to the museum and provided them with information about the exhibits.
- Provided tours of the museum, highlighting important artifacts and their significance.
- Answered questions from visitors regarding museum policies, procedures, and collections.
- Informed guests about upcoming events at the museum.
Education
Associate of Arts - History
South Texas College
McAllen, TX05-2025
High School Diploma -
Edinburg North High School
Edinburg, TX06-2020
Skills
- Bookkeeping
- Scheduling
- Positive and professional
- Office equipment operations
- Organization skills
- Telephone skills
- PC proficient
- Multitasking and prioritization
- Reception desk management
Languages
English
Professional
Spanish
Professional
Certification
- Certificate of Completion: Substitute Teaching
Timeline
Receptionist
Hidalgo County Democratic Party
09.2024 - 11.2024
Programs Assistant
Museum Of South Texas History
06.2023 - 02.2024
Museum Docent
Museum Of South Texas History
01.2022 - 02.2023
- Certificate of Completion: Substitute Teaching
Associate of Arts - History
South Texas College
High School Diploma -
Edinburg North High School
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