Maryjane Galvan Garcia
Reedley,CA
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Crew Member
Super Burger
Reedley, CA
05.2024 - Current
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained an organized work area to ensure efficient operations.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
McDonalds Manager
McDonald's
Reedley, CA
03.2023 - 11.2023
- At McDonald's, I have learned a lot, especially about customer service. I have learned that even when there are rude customers, I can still calmly find a solution for them.
- I do a lot at my job. I take both lanes at the same time while cashing out cars. I help with fries, bagging food, or even handing out food and drinks.
- I also make frappes and other iced coffees.
- Provided leadership during times of organizational change or crisis situations.
- As I became a manager, I learned how to lead my crew, which I learned in a leadership class.
- I was also in charge of positioning my crew and dealing with the safe.
- Handling the complaints of customers was hard, but eventually, I was able to learn to help the customers in the way they needed.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Dental Assistant
PARLIER DENTAL STUDIO
Parlier, CA
12.2021 - 11.2023
- I often clean and sterilize everything the doctor uses for her procedures.
- I help calm the patients and make them comfortable.
- I also assist the doctor with her procedures.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Education
12 -
Kings Canyon Adult School
Reedley, CA08.2024
Skills
- Leadership
- Customer service
- Food handling
- Cash handling
- Communication skills
- Store management
- Cash register
- POS
- Safe Food Handling
- Drive-Thru Operations
- Beverage Preparation
- Food Running
- Menu Memorization
- Cash Handling
- Crew Leadership
Timeline
Crew Member
Super Burger
05.2024 - Current
McDonalds Manager
McDonald's
03.2023 - 11.2023
Dental Assistant
PARLIER DENTAL STUDIO
12.2021 - 11.2023
12 -
Kings Canyon Adult School