Marylyn Uribe
East Hardwick,VT
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
1
1
Certification
Work History
Front Desk Receptionist
CU Smile Dental
302 E. Saint Charles Rd. STE A Villa Park IL 60181
07.2024 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected payments, processed transactions and updated relevant records.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Organized and maintained files and records to ensure up-to-date documentation.
Education
No Degree - Nursing
College of DuPage
Glen Ellyn, IL05-2027
Skills
- Attention to detail
- Problem-solving skills
- Appointment scheduling
- Administrative skills
- Courteous and professional
- Payment processing
- Computer proficiency
- Problem-solving
- Fluent in english and spanish
- Appointment confirmation
- Customer assistance and interaction
- Email and telephone decorum
- Multitasking and organization
- Proficient in Open Dental
- Researching skills
Certification
Certified Nursing Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Receptionist
CU Smile Dental
07.2024 - 10.2024
No Degree - Nursing
College of DuPage