Marym Elaarag
Nashville
Summary
Results-driven supervisor with a track record of enhancing team performance through effective training and mentoring. Committed to maintaining high service standards by resolving customer issues and fostering accountability among staff.
Overview
8
8
years of professional experience
Work History
Front End Supervisor
Kroger
Nashville
07.2021 - Current
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service, and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
GSR & GSA
Mission BBQ
Nashville
06.2018 - 07.2021
- Handled money and took orders as GSR.
- Handled food and assisted customers as GSA.
- Trained and guided team members, enhancing overall productivity and meeting performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed dining area for over 50 guests independently, ensuring smooth operations and guest satisfaction.
- Assisted in catering for events, weddings, and football games, contributing to successful service delivery.
Education
MBA - Business Administration And Management
Middle Tennessee State University
Murfreesboro, TN12-2027
Bachelor of Science - Exercise science, management
Middle Tennessee State University
Murfreesboro, TN05-2024
High School Diploma - honors, AP, AICE course
Mcgavock High School
Nashville, TN05-2020
Skills
- Inventory Management
- Team Supervision
- Staff Management
- Leadership
- Problem-Solving Skills
- Communication
- Time Management
- Administrative Skills
- Trilingual (Arabic, English, Spanish)
- Mentoring
- Inquisitive Mind
- Hardworking
Hobbies and Interests
- Soccer playing and coaching
- Church Choir
- Sunday school teacher for pre-k students
Languages
English
Professional
Arabic
Professional
Spanish
Limited
Timeline
Front End Supervisor
Kroger
07.2021 - Current
GSR & GSA
Mission BBQ
06.2018 - 07.2021
MBA - Business Administration And Management
Middle Tennessee State University
Bachelor of Science - Exercise science, management
Middle Tennessee State University
High School Diploma - honors, AP, AICE course
Mcgavock High School