Mason Danosky
Fairfield,OH
Summary
Dynamic Assistant Manager at Valvoline Instant Oil Change with a proven track record in employee training and customer service excellence. Skilled in preventive maintenance and adept at problem-solving, I foster strong team collaboration and enhance customer satisfaction through effective communication and oversight. Committed to maintaining high safety standards and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil Change
Springdale, OH
11.2022 - Current
- Onboarded staff, providing necessary training for effective performance.
- Executed oil changes and tire rotations.
- Ensured compliance with safety guidelines while using power tools.
- Lubricated mechanical components to ensure smooth operations.
- Assigned tasks to team members.
- Oversaw resolution of customer service issues promptly.
- Maintained adherence to safety standards and operational policies.
- Guided junior staff members in completing daily tasks efficiently.
- Maintained composure and professionalism during high-pressure scenarios.
- Engaged consistently with customers to understand their needs.
- Enhanced customer satisfaction through effective oversight.
- Documented work completed through thorough work orders.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Cultivated customer relationships through effective interpersonal communication.
Education
High School Diploma -
West Clermont High School
Batavia, OH05-2020
Skills
- Employee training
- Preventive maintenance
- Customer service
- Problem solving
- Professionalism
- Workplace safety compliance
- Adaptability and flexibility
- Money handling
- Task delegation
- Closing oversight
- Employee supervision
Affiliations
- Practice playing guitar during free time
- Practices swordfighting, martial arts and gun shooting on off days
- Avid gamer
Timeline
Assistant Manager
Valvoline Instant Oil Change
11.2022 - Current
High School Diploma -
West Clermont High School
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