MASON JANICKII
Brooklyn,NY
Summary
With over three years of customer service experience, I have become a strong team player and a creative problem solver with great interpersonal skills. I am knowledgeable in utilizing Microsoft Word, Excel, and Google Docs as well as various social media platforms to inform consumers of exciting ventures. I also have obtained my driver's license to help expand opportunities. I am looking to join an organization/business that will continue to allow me to grow and provide rewarding challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Member
Trader Joe's
11.2018 - 12.2022
- Gave out excellent customer service to each customer in the store
- Section leader of the beverage section; In charge of training, and supervising each crew member who worked the section
- Daily Order Writer for the entire beverage section
- Nightly duties include breaking pallets, stocking, closing and warehousing products
- Demo station food cook, in charge of cleaning, prepping and cooking and and all meals for the day. As well as cleaning and closing the station and areas surrounding
- Excellent knowledge with registers and using pallet jacks to move products as well as knowing how to use kitchen tools.
Peer Educator
Project Speak Out Loud
08.2014 - 08.2018
- Tabled and networked with organizations at different resource events that in turn became close allies to Project Speak Out Loud
- Fully in charge of throwing our annual Pride Prom with the team.
- Ordered food items and supplies needed to fulfill catering jobs.
- Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
Juan Morel Campus
Professional Development and Class D Driver's License Access Training Program -
Brooklyn Workforce Innovations
Brooklyn, NY12.2018
Skills
- Customer Service
- Food Running
- Inventory Restocking
- Cleaning and Sanitizing
- Customer Engagement
- Time Management
- Valid Driver's License
- Clear Communication
- Willingness to Learn
- Teamwork and Collaboration
Certification
CLASS D, 12/4/2018
Licenses
CLASS D, 12/4/2018
Timeline
Crew Member
Trader Joe's
11.2018 - 12.2022
Peer Educator
Project Speak Out Loud
08.2014 - 08.2018
High School Diploma -
Juan Morel Campus
Professional Development and Class D Driver's License Access Training Program -
Brooklyn Workforce Innovations