Summary
Work History
Education
Skills
Timeline
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Mason Ludwig

Baltimore,MD

Summary

Dynamic and dependable Crew Member at Shaw&Son Amusement, recognized for enhancing customer satisfaction through exceptional service and effective multitasking. Leveraged strong teamwork and clear communication skills to improve operational efficiency, ensuring quality and timely order fulfillment. Committed to fostering a positive environment while maintaining high standards in customer engagement.

Work History

Crew Member

Shaw&Son Amusement
Baltimore, MD
03.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Sparrows Point High School
Sparrows Point, MD

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Customer engagement
  • Flexible schedule
  • Interactive communication skills

Timeline

Crew Member

Shaw&Son Amusement
03.2025 - Current

Sparrows Point High School