Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mason O'Neill

Mason O'Neill

White Marsh,MD

Summary

Resourceful Budtender with strong skills in customer education, inventory management, and compliance with cannabis regulations. 2 Years in the industry with many accolades.

Overview

3
3
years of professional experience

Work History

Lead Budtender

Ianthus
Baltimore, MD
06.2023 - 05.2025
  • Assisted in inventory management, ensuring timely product restocking.
  • Trained new staff on company policies and customer service techniques.
  • Maintained clean and organized sales floor environment for optimal shopping experience.
  • Accurately processed transactions using point-of-sale systems.
  • Monitored compliance with state regulations and company standards.
  • Prepared documentation related to transactions, including invoices or receipts.
  • Collaborated with management to improve customer service processes and operational efficiency.

IT Support Specialist

Target
Abingdon, Maryland
11.2021 - 02.2023
  • Delivered technical support for software and hardware issues in retail setting.
  • Installed, configured, and maintained computer systems and peripherals for staff.
  • Served as initial contact for incoming technical service calls and emails.
  • Utilized remote login tools to assist clients with technical inquiries.
  • Maintained accurate case documentation for future reference.

Education

Some College (No Degree) -

Community College of Baltimore County
Baltimore, MD

Skills

  • Customer service
  • Technical troubleshooting
  • System configuration
  • Team training
  • Inventory management
  • Point-of-sale operations
  • Regulatory compliance

Timeline

Lead Budtender

Ianthus
06.2023 - 05.2025

IT Support Specialist

Target
11.2021 - 02.2023

Some College (No Degree) -

Community College of Baltimore County

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