Mason Wolf
Merrillville,IN
Summary
Dynamic leader with a proven track record at Caleres, adept in store operations and team leadership. Excelled in managing daily store functions, enhancing customer satisfaction, and mentoring staff. Skilled in inventory and cash control, with outstanding communication abilities. Achieved positive outcomes in fast-paced environments through effective employee coaching and problem resolution.
Overview
27
27
years of professional experience
Work History
Store Manager
Caleres
02.1998 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Bachelor In Psychology - Psychology
Grand Canyon University
Phoenix, AZSkills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Recruitment and hiring
- Goals and performance
- Relationship building and management
- Strategic thinker
- Culture development
Timeline
Store Manager
Caleres
02.1998 - Current
Bachelor In Psychology - Psychology
Grand Canyon University
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